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Privacy Policy

 

Effective Date: 21 May 2026

 

1. Introduction

JWLG Executive Learning Groups (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What Personal Information We Collect

We may collect personal information including:

    • Name
    • Email address
    • Phone number
    • Any information you provide through contact forms
    • Website usage data (e.g. IP address, browser type, device information, pages visited)

Personal information is any information that reasonably identifies an individual.

3. How We Collect Personal Information

We collect personal information when you:

    • Submit a contact form
    • Email or call us
    • Subscribe to updates (if applicable)
    • Interact with our website

We may also collect some information automatically through cookies and analytics tools.

4. Why We Collect Your Information

We collect and use your personal information to:

    • Respond to enquiries
    • Provide information about our services
    • Improve our website and user experience
    • Communicate updates (if you opt in)

Australian privacy rules require businesses to clearly state why they collect and use personal information.

5. Cookies and Analytics

Our website uses cookies and analytics tools to understand how visitors interact with our site and to improve functionality and user experience.

We currently use the following tools:

    • Google Analytics — a web analytics service provided by Google LLC. Google Analytics collects information such as IP addresses, browser type, device information, pages visited and time spent on the site. This data is processed in an aggregated, anonymous form. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
    • WP Statistics — a privacy-focused analytics plugin that collects website usage data and stores it locally on our server. WP Statistics does not share data with third parties.

You can disable cookies through your browser settings, however doing so may affect the functionality of some parts of the website.

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may share your information with:

    • Service providers who assist us in operating our website and delivering our services (such as email platforms, event management tools, or IT support), subject to confidentiality obligations
    • Government agencies or regulators where required or authorised by law

Where we share your information with third-party providers, we take reasonable steps to ensure they handle it in accordance with the Australian Privacy Principles.

7. Direct Marketing and Newsletters

We may use your personal information to send you newsletters, updates, and promotional material where you have consented to receive such communications.

You may opt out of receiving marketing communications at any time by:

    • Using the unsubscribe link in our emails; or
    • Contacting us directly.

We will only send marketing communications in compliance with applicable laws, including Australian direct marketing requirements.

8. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure.

9. Retention of Personal Information

We retain personal information only for as long as it is needed for the purposes outlined in this policy, or as required by law. When personal information is no longer required, we take reasonable steps to securely delete or de-identify it.

10. Access and Correction

You may request access to your personal information or ask us to correct it if it is inaccurate. Please contact us using the details below.

11. Complaints

If you have concerns about how we handle your personal information, please contact us. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

13. Contact Us

JWLG Executive Learning Groups

Email: admin@jwlg.com.au

Address: PO Box 573, Curtin, ACT, 2605